Support Policy Page

 


Support Policy

Jaadea Jewellery Store

We’re here to help! Our support team is committed to providing quick, friendly, and effective assistance.

1. How to Reach Us

  • Email: support@jaadeajewellery.store
  • Phone: [Insert Phone Number]
  • Contact Form: [Link to Contact Form on Website]

2. Response Time

  • Emails and messages are typically responded to within 24–48 hours.
  • Phone support is available [Insert Hours].

3. Support Coverage

We can assist with:

  • Order inquiries and updates
  • Product questions and guidance
  • Returns, exchanges, and refunds
  • Website or account issues

4. What We Cannot Do

  • Provide jewelry repairs beyond warranty claims
  • Guarantee product availability without prior confirmation
  • Offer support for third-party services or products not sold by Jaadea Jewellery Store


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